We build the software Indian businesses run on.
Ascentia Forge is a software company based in Delhi NCR. We design, build and support business systems, websites, AI customer chatbots and custom solutions for companies across India.
- Founded
- 2025
- Headquarters
- Delhi NCR
- Clients
- Across India
- Founder
- Jatin Pal
Indian businesses do not lack software. They lack software the people on the floor will actually use.
We started Ascentia Forge because the same failure kept repeating. A clinic opening three programs to see one patient. A shop counting stock by hand next to a computer that could have done it. A finance team rekeying the same numbers every month. The software existed in all three places. Nobody used it.
So we build complete systems rather than features, around the way a business already works and on the machines it already owns. And we stay with it after launch, for the fixes and changes every system needs.
What We Do
Four lines of work, one team behind all of them.
Business Systems
ERP and inventory, CRM, HRMS and payroll, POS and clinical records, built to work as one.
ServicesWebsites and AI Chatbots
Business websites and online stores, and chatbots on your site and WhatsApp that answer customers in their own language.
Customer chatbotsCustom Solutions
Whatever the business needs: portals, internal tools, workflows and integrations, built to your requirement.
Tell us the requirementMunshi
Our own product: an AI operations agent that runs an ERP over WhatsApp. In development, open to early pilots.
About MunshiIndustries We Work With
Healthcare and Clinics
Patient records, clinical notes, screening, scheduling and billing.
Education and Wellness
Course sites, enrolment, batches and the student or parent enquiry.
Events and Hospitality
Enquiries, bookings, proposals, vendors and payments in one place.
Retail and E-Commerce
Online stores, billing, stock across branches and customer questions at any hour.
Manufacturing and Trading
Production, purchase, dispatch and the paperwork between them.
Services and Professionals
Leads, clients, appointments and the follow-up that usually slips.
How We Work
- 1
Understand the Work
We see how the job is done today: the registers, the WhatsApp groups, the spreadsheets.
- 2
Scope and Quote
A clear scope and a fixed price before anything is built.
- 3
Build in Stages
You see it take shape and can change course while change is cheap.
- 4
Launch with Your Team
Training on your machines, with your data, in your language.
- 5
Support After Launch
Fixes, changes and improvements as the business grows.
What We Hold To
Build for the User, Not the Buyer
The person who signs the cheque sees the software twice. The person at the counter sees it every day for years. When those two want different things, the counter wins.
Survive the Real Data
Duplicate supplier names, quantities in three different units, a date field with four formats in it. Software that only works on clean data does not work.
Leave Nothing You Cannot Read
You own the source, it is documented, and another developer can pick it up. Our value should never depend on you being unable to leave.
Say When Software Is the Wrong Answer
Sometimes the fix is a changed process and a printed sheet. We would rather tell you that and keep the relationship than sell you a system you did not need.
Let's talk about your business.
A website, a system to build or rescue, or a custom solution for something specific. The first call is short and costs nothing, and we reply within 24 hours.